FAQ's
Welcome to our FAQ, we are so happy to have you here and as a client.
We have tried to answer the most common questions.
Shipping & Returns
How soon will my order be processed?
We ship orders Monday through Friday. Please note that processing times may vary and orders are not shipped on major holidays.
How long will it take for my order to arrive?
Nationwide carrier capacity challenges may cause delays of several days for shipments. We are committed to processing orders as quickly as possible. Orders placed on holidays will be processed the following business day. Please keep in mind that processing times are approximate and may vary. Once your order has shipped, you will receive an email.
Orders
Below are some of are common questions about orders
What forms of payment does Frisk accept?
Credit and Debit Cards: Visa, MasterCard, American Express
Mobile Wallets: Apple Pay, Google Pay
Local Payment Methods: Vipps
Can I cancel an order once it has been placed
To ensure we process and ship your order as quickly as possible, we are unable to cancel or modify it once it has been placed. However, you may return your items after receiving them. For more information, please check our Returns FAQ.
Am I required to pay sales tax?
The sales tax applied to your order depends on the country you are in and the items you purchase. We calculate the appropriate tax amount based on these factors at checkout.
How long does it take to process my order?
Orders are processed within 1-5 days, depending on the day your order is placed.
Is there a Referral Program available?
We don’t have a Referral Program at this time, but stay tuned—it’s coming soon!
About Frisk
Premium Nutrition for All Ages and Stages of Life
What does "Frisk" mean?
"Frisk" means "healthy" in Norwegian. The name reflects our commitment to create Better Family Lifestyle, and at the same time promoting health and wellness for families through high-quality, natural, and sustainable products.
What are the key product lines of Frisk?
Frisk offers two main product lines:
- Frisk Arctic: Premium supplements with Arctic cod liver oil, tailored for all ages.
- Frisk Original: High-quality health products at family-friendly prices, designed for everyday wellness.
What does “From Our Family to Yours” mean?
This tagline reflects Frisk’s dedication to crafting a lifestyle and products that support every member of the family, inspired by Norwegian traditions and values.
Are Frisk products suitable for all ages?
Yes, Frisk products are designed to meet the nutritional needs of everyone, from children to seniors, supporting health at every stage of life.
Frisk Arctic Line
What is Frisk Arctic?
Frisk Arctic is a premium range of natural supplements designed to meet the health needs of every family member, from children to seniors. Crafted with Arctic cod liver oil sourced from the pristine waters of Northern Norway, it delivers essential Omega-3 fatty acids and Vitamins to support optimal health and vitality at all stages of life.
What are the main benefits of Frisk Arctic products
Frisk Arctic provides targeted health benefits for every generation, some are:
- Children: Supports brain development, cognitive growth, and a strong immune system.
- Adults: Boosts energy, strengthens immunity, and promotes heart health.
- Seniors: Enhances joint mobility, preserves heart health, and maintains cognitive sharpness.
These benefits make Frisk Arctic the perfect choice for comprehensive family wellness.
How is Arctic cod liver oil sourced for Frisk Arctic?
Our cod liver oil is sustainably harvested from Gadus morhua (Skrei) during their annual migration in Northern Norway. Processed within 12–24 hours of catch, our oil ensures unparalleled freshness, purity, and nutritional integrity. This sourcing is guided by strict sustainability standards, certified by the Marine Stewardship Council (MSC).
What sets Frisk Arctic cod liver oil apart?
Frisk Arctic cod liver oil is unmatched in quality:
- ORIVO Certification: Verifies single-species origin, ensuring 100% pure Arctic cod oil.
- Exceptional Freshness: With industry-leading low oxidation levels (TOTOX 2.7), our oil maintains its nutritional potency and clean taste.
- Zero Waste Production: Every part of the cod is utilized, from the liver for Omega-3 to the skin for marine collagen, ensuring ethical and sustainable use of resources.
Who can benefit from Frisk Arctic products?
Frisk Arctic is designed to adapt to the unique needs of every life stage:
- For Children: Fuels brain development and strengthens immunity during critical growth phases.
- For Adults: Provides the energy and resilience needed for busy, active lives.
- For Seniors: Supports healthy joints, a robust cardiovascular system, and cognitive wellness for a fulfilling, active lifestyle.
Frisk Original Line
What is Frisk Original?
Frisk Original offers high-quality health products at affordable prices, ensuring accessible nutrition for families of all sizes.
What types of products are available in the Frisk Original line?
Frisk Original includes Omega-3 supplements, multivitamins, and other essential daily health products tailored for family use.
Why choose Frisk Original for your family?
Frisk Original provides trusted Norwegian quality at family-friendly prices. The products are designed to support everyday wellness for all family members.
How is Frisk Original different from other product lines?
While Frisk Arctic focuses on premium Omega-3 supplements enriched with other nutrients, Frisk Original emphasizes accessible, high-quality health products for everyday use.
About Omega-3
What is Omega-3, and why is it important?
Omega-3 fatty acids, including EPA and DHA, are essential for brain function, heart health, immunity, and joint health.
How does Frisk ensure the quality of its Omega-3 products?
Frisk uses sustainably harvested Arctic cod liver oil, processed immediately to maintain freshness and quality. All products meet strict purity standards.
What are the specific benefits of Omega-3 for children?
Omega-3 supports cognitive development, learning, and a healthy immune system in children.
How does Omega-3 benefit adults?
In adults, Omega-3 promotes heart health, reduces inflammation, and supports brain function and immunity.
What advantages does Omega-3 offer seniors?
For seniors, Omega-3 helps maintain cognitive health, supports joint mobility, and reduces the risk of cardiovascular issues.
What sets Frisk Omega-3 apart from competitors?
Frisk Arctoc Omega-3 is derived exclusively from Gadus morhua, and all products are certified by ORIVO, and processed with low oxidation levels to ensure superior quality and taste.
Sustainability and Transparency
How does Frisk prioritize sustainability?
Sustainability is at the core of Frisk’s values. We practice zero-waste production by utilizing every part of the Arctic cod, from the liver for Omega-3 oil to the skin for marine collagen and bones for minerals. Additionally, we use recyclable glass packaging, contributing to a reduced environmental footprint and promoting eco-friendly practices.
Are Frisk products certified for purity and sustainability?
Absolutely. Frisk products hold certifications from ORIVO, ensuring adherence to the highest standards of sustainability, purity, and transparency. These certifications guarantee responsibly sourced ingredients and the uncompromising quality of our products.
How does Frisk ensure transparency?
Frisk offers complete traceability, allowing customers to track every ingredient from the pristine Arctic waters to the final product. Our certifications and dedication to clarity give you confidence in the origin, species, and sustainability of what you consume.
By choosing Frisk, you’re not only supporting your health but also contributing to the preservation of the environment.
Quality and Safety
What quality standards do Frisk products meet?
Frisk products are crafted to exceed the highest global benchmarks for purity and freshness. We prioritize stringent quality control measures to ensure that every product delivers exceptional health benefits without compromise.
How does Frisk maintain freshness in its Omega-3 products?
Freshness is guaranteed by processing raw materials within hours of catch and using advanced low-temperature techniques. This careful handling preserves the oil’s nutritional value and prevents oxidation, ensuring superior quality.
Are Frisk products free from contaminants?
Absolutely. Frisk products are meticulously tested to ensure they are free from harmful substances such as heavy metals, PCBs, and other environmental contaminants, delivering safe and pure supplements for your family.
Usage and Accessibility
How should I store Frisk Omega-3 supplements?
Store in a cool, dry place, away from direct sunlight. Refrigeration is recommended after opening to maintain freshness.
Are Frisk products easy to incorporate into daily routines?
Yes, Frisk supplements are designed for convenience and can be easily integrated into your family’s everyday life.
Can I use Frisk Arctic and Frisk Original products together?
Absolutely. The two product lines complement each other, providing tailored solutions for specific health needs and general wellness.
Where can I purchase Frisk products?
Frisk products are available online, in select stores, and through partnered distributors, both offline and online.